The first time I took my vehicle in, I received great service. So I was very surprised from my last experience being completely horrible. My oil was overfilled on an oil change and it was running horribly. We didn't think of the idea of it being oil on the spark plugs until the tow truck was already to my house so I decided to take it in any ways. I asked Chuck's to check the spark plugs and went to work. They called back saying it was the spark plugs covered in oil and that it would cost $280 to fix. I thought that was a ridiculous price since it was such an easy fix, so I decided to take it home and do it myself. When I arrived to pick up my car, which I was told was ready to go over the phone, the guy had me pay for "diagnosis" and told me I couldn't take my car because the engine cover, spark plugs and engine coil were out and he couldn't put it back together. I went back the next day and my car was completely dead (don't know how they drained my battery) so I had to have them jump it. Took it home to fix it which took me a total of 15 min. cleaning off the spark plugs and draining the excess oil. As we were changing the spark plugs we found tons of debris, including yellow pieces of shredded paper down in the engine where the spark plugs go. It must have gotten in their while they left everything off and open the previous day and over night. Needless to say, I am very surprised I received such horrible service when I have heard so many great reviews. But I will be looking elsewhere for a mechanic.
Pretty good local car shop
Reasonable prices and great service. The snacks are appreciated.
Great place, they did everything they could do for us and then some. Lovely people.thanks guys
They were so nice and extremely helpful. They checked our car for free after we had to get it towed there. They let us leave it overnight so we could return to tow it home. Great staff who is friendly and nice and great mechanics who are honest.
Chuck Jones Automotive is a US Car Repair based in Woodland, Washington. Chuck Jones Automotive is located at 1459 Pacific Ave, Woodland, WA 98674, USA.
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