Great courtesy, timeliness and attention to detail!
I had a Ranger motor that was tore down right after getting a rebuild done on it. For the life of me I couldn't figure out how the heck to put Humpty Dumpty back together again. So I gave Autoworks a shot. Ron gave me an honest no BS answer for the estimate and said it would take a few days. He sure came through for me. He was very nice and very helpful with my dilemma. What impressed me the most was that he actually gave me updates on the progress of my motor. Most other shops usually don't do that. I'd definitely do business with them again in the future.
I needed to get my car diagnosed because the engine light was on and it was having some issues, at other places it came up with a no code. So, I took it here and was treated really well. Everyone was very friendly and they stand by their word. Had a great experience and found out what was going on very quickly, in and out in one day! I would recommend going here.
Went in when I was trying to get into Portland. Had a problem with brakes asked if they could take a look at them. They told me no and shortly after that had a fire because of that. Seems like all they want is money instead of helping the people in there community. Would not use them for anything.
I had just bought a used car and I called up this place off the internet to ask about my water pump. Rick, told me to come see him to have him check it. Without hesitation. Rick new right off the bat and gave a great estimate. The next day I was frazzled and worried when my clutch went out and as I frantically asked mechanics from around my area, I got several different opinions and poor customer service, not to mention a huge price gap. I called Rick and he said to bring it by to look at it. I did and within minutes he knew what it was. Rick answered many of my questions and explained how my clutch worked. I gave it to him and he lent me a borrowed car to come back home with FREE OF CHARGE. Rick's bedside manner along with his entire staff was above helpful and kind. I trusted him right off the bat. Rick called two days later and replaced a hose with a small leak for free (that was the water pump issue). He said it was as good as new, and I would AGREE. No extra charges or surprises and his motto is, "if it is not broke do not fix it". I have been to several mechanics on the phone and in person and I would never go to any one else. To me finding a mechanic you trust is like finding a good doctor and I definitely have found one. Their labor is just a little more, but well work the fantastic work, guaranteed warranties, beautiful shop, a piece of mind and more importantly FANTASTIC customer service. I recommend everyone to go see Rick!!!!
My Auto Works is a US Car Repair based in Woodland, Washington. My Auto Works is located at 2313 Lewis River Rd, Woodland, WA 98674, USA.
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